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What Our Legal Terms Mean for Your Account

These terms govern your account on 98pk, covering eligibility, data handling, payment processing through JazzCash, Easypaisa and Raast, and your rights as an account holder. Access is available where local law in Pakistan permits.

Account EligibilityData & PrivacyPayment TermsJurisdiction ConditionsYour Rights
98pk What Our Legal Terms Mean for Your Account
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your security on 98pk is handled through a combination of account-level controls and data practices that run every time you log in or move funds. SSL encryption covers every session, and OTP verification is required at login and during withdrawal requests — so no payout leaves your account without a confirmed identity step. We hold your data only as long as your account is active or as compliance requires.

SSL Encryption Every page and transaction on 98pk runs over SSL. Your wallet credentials and payment details — whether JazzCash, Easypaisa or Raast — are never transmitted in plain text.
OTP Verification Withdrawals require OTP confirmation sent to your registered mobile number. This step applies regardless of the payment channel you use for the payout.
Data Retention Policy We retain account and transaction data for as long as required by applicable financial compliance rules. You can request a summary of your stored data through the help centre.
Right to Request Changes You can ask us to correct inaccurate account details or request deletion where your jurisdiction and compliance rules allow. Raise it via email or live chat.
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a question about your rights, a data request, or a dispute over account terms, our support team handles legal queries through the channels below. For wallet-related disputes involving JazzCash, Easypaisa or Raast, include your transaction reference when you write in — it speeds up the review considerably.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a policy or legal query directly with the support team.

Email Support

Send detailed legal or data requests to our support email. Attach any transaction IDs or account screenshots relevant to your query.

Account Help Centre

Your account panel contains a help section where you can log a formal complaint or request a copy of your stored data.

Common Legal and Policy Questions

These are the questions we get most often about account rights, data handling and terms on 98pk. If your question is not covered here, contact support through live chat or email with your account details ready.

Access depends on whether use of this platform is permitted under local law in your region. We activate accounts only where eligibility conditions are met under applicable Pakistani regulations.

We store transaction references, wallet identifiers and timestamps linked to your account. This data supports withdrawal verification, dispute resolution and financial compliance — it is not shared beyond those purposes.

Yes. Submit a data access request through the account help centre or via email support. We will confirm receipt and respond within the timeframe required by applicable rules in your eligible region.

Contact support via live chat or email with your transaction reference number. We trace the record through the same payment channel and aim to resolve disputes within our standard review window.

On account closure, we retain transaction and identity records for the period required by financial compliance rules. Data held beyond operational need is deleted in line with our retention policy.

Updated terms are published on this page. We recommend reviewing it periodically. Continuing to use your account after a change is posted means you accept the revised terms as they stand.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.